Serving remote users in selected public university libraries in Kenya: perspectives of the section heads

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dc.contributor.authorWachira, Mary Njeri
dc.contributor.authorOnyancha, Omwoyo Bosire
dc.date.accessioned2020-01-17T10:44:27Z
dc.date.available2020-01-17T10:44:27Z
dc.date.issued2016-01
dc.descriptionPeer reviewed article published under Inkanyiso journal, Volume 8 Number 2, Jan 2016, p. 136 –146en_US
dc.description.abstractThe provision of information services to support teaching, learning and research has long been a major objective of libraries in higher education. The students being served by these libraries, specifically in Kenya, may consist of on-campus and remote user groups. This study set out to explore the library section heads’ perspectives of the support services and resources meant for remote library users in selected public university libraries in Kenya with a view to recommending measures towards improving library services for this emerging group of library users. The study used a case study research design whereby qualitative data was collected using focus group discussions (FGDs) with section heads in four selected public university libraries in Kenya, namely the University of Nairobi (UoN), Kenyatta University (KU), Moi University (MU) and Egerton University (EU). The findings of the study are discussed under four main subject areas: services for remote users, physical facilities available for remote users, how libraries create awareness of their services to remote users, and policies and regulations that govern remote use of library resources. It is hoped that the study’s findings will not only create awareness of the existence of remote users in academic libraries in Kenya, but will also open up debate on how effectively and efficiently this category of users can be serveden_US
dc.identifier.citationWachira, M.N. and Onyancha, O.B., 2016. Serving remote users in selected public university libraries in Kenya: perspectives of the section heads. Inkanyiso: Journal of Humanities and Social Sciences, 8(2), pp.136-146.en_US
dc.identifier.issn2077-2815
dc.identifier.urihttps://hdl.handle.net/10530/1899
dc.identifier.urihttps://hdl.handle.net/10520/EJC-64db9c170
dc.language.isoenen_US
dc.publisherUniversity of Zululanden_US
dc.subjectAcademic librariesen_US
dc.subjectKenyaen_US
dc.subjectuniversitiesen_US
dc.subjectlibrary usersen_US
dc.subject, remote usersen_US
dc.titleServing remote users in selected public university libraries in Kenya: perspectives of the section headsen_US
dc.typeArticleen_US
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