The application of the social model of disability and Wilson’s model of information behaviour towards effective service delivery for students with disabilities within an academic library context

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dc.contributor.authorEneya, Dorothy
dc.contributor.authorMostert, B.J.
dc.date.accessioned2020-01-14T09:56:45Z
dc.date.available2020-01-14T09:56:45Z
dc.date.issued2019
dc.descriptionPeer reviewed article published under Inkanyiso journal, Volume 11 Number 1, p.69 - 79, November 2018en_US
dc.description.abstractThis paper explores the applicability of the social model of disability and Wilson’s model of information seeking behaviour for effective service delivery to students with disabilities in the context of academic libraries. The paper is based on a literature review based on Oliver’’s social model of disability and Wilson’s model of information seeking behaviour in relation to service provision to students with disabilities in academic libraries. The literature review provided a background to the two models and their criticisms and implications to academic libraries. This paper shows that despite their respective weaknesses, using the social model of disability and Wilson’s model of information seeking behaviour in the academic library context offers an opportunity for academic libraries to re-look at their systems and services in order to address the different barriers faced by students with disabilities in their day to day information seeking. As libraries acquire and organise their resources, the needs of students with disabilities should always be prioritised. Academic libraries as a key information source in any academic setting have a responsibility to provide information in various formats using various facilities for easy accessibility and use by their diverse users. Access to any form of information is a fundamental human right. Academic libraries must identify and remove barriers that may inhibit information seeking for students with disabilities. Additionally, academic libraries should use multiple facilities to provide information. This will ensure that information needs for users with disabilities are catered for.en_US
dc.identifier.citationEneya, D. and Mostert, B.J., 2019. The application of the social model of disability and Wilson’s model of information behaviour towards effective service delivery for students with disabilities within an academic library context. Inkanyiso, 11(1), pp.69-79.en_US
dc.identifier.issn2077-2815
dc.identifier.urihttps://hdl.handle.net/10530/1879
dc.identifier.urihttps://hdl.handle.net/10520/EJC-1a7ae77a37
dc.language.isoenen_US
dc.publisherUniversity of Zululanden_US
dc.subjectSocial model of disabilityen_US
dc.subjectWilson’s model of information seeking behavioren_US
dc.subjectstudents with disabilitiesen_US
dc.subjectAcademic librariesen_US
dc.titleThe application of the social model of disability and Wilson’s model of information behaviour towards effective service delivery for students with disabilities within an academic library contexten_US
dc.typeArticleen_US
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