The development of a cloudlet business model based on stakeholder’s service guarantees

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dc.contributor.authorNxumalo, Mandisa Nomfundo
dc.date.accessioned2023-03-14T10:31:08Z
dc.date.available2023-03-14T10:31:08Z
dc.date.issued2020
dc.descriptionA dissertation submitted in fulfillment of the academic requirements for the degree of Master of Science in the Department of Computer Science in the Faculty of Science, Agriculture and Engineering, University of Zululand, 2020en_US
dc.description.abstractIn this study, a Service Level Agreement (SLA)-based Cloudlet business model was developed to facilitate the easy deployment of a Cloudlet instance by Small Medium Enterprises (SMEs) that ensures service guarantees by the edge. The development of the model is due to the lack of Cloudlet Business Models to assist and guarantee SMEs that the deployment of a Cloudlet can yield desired profits. The model consists of three role-players or stakeholders namely, the Cloudlet consumer, Cloudlet owners and Internet Service Providers (ISP) or Cloud Providers. The roles and interactions between the role-players are captured in an SLA. The SLA facilitates the provisioning and management of Cloudlet resources to ensure service guarantees and avoid deployment failures. The management and provision of Cloudlet resources can result in high throughput in the network, improving consumer Quality of Experience (QoE). The SLA defines the service description, service objectives, cost, and penalties and is imposed on consumers using a disclaimer page. The feasibility study of the developed model based on a coffee shop scenario was conducted using a Cost-Benefit Analysis (CBA) tool. The findings show that a coffee shop can gain about 164 cents per rand spent on Cloudlet operational costs over a period of 3 years. This can surely help SMEs gain financial stability and profit. Also, to demonstrate the effectiveness of an SLA on the Cloudlet Business Model, a coffee shop-based SLA simulation was conducted using CloudSim Plus tool. The results indicated that the provisioning of efficient resources in the network had a direct impact on the success of the SLA. The SLA’s success had an impact on both service guarantees and operational cost minimisation. Therefore it is concluded that an SLAbased Cloudlet business model proposed in this research ensures that stakeholders’ service guarantees are delivered.en_US
dc.identifier.urihttps://hdl.handle.net/10530/2278
dc.language.isoenen_US
dc.publisherUniversity of Zululanden_US
dc.subjectService Level Agreementen_US
dc.subjectcloudlet business modelen_US
dc.titleThe development of a cloudlet business model based on stakeholder’s service guaranteesen_US
dc.typeThesisen_US
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