This thesis is about the perceptions of Madadeni residents about the police and
policing in the Madadeni area. It is a qualitative study and attention was paid to the
development of Madadeni Township and the police station, and the views of residents
(including police members) about the police and policing activities in the different
areas of Madadeni were investigated. The police and police performance were
discussed in the light of the residents (respondents) views / perceptions regarding
them. Recommendations were made to improve the existing service-deliveries and to
improve the safety and security of residents at Madadeni.