Educators' views on total quality management in secondary schools in Eshowe circuit

dc.contributor.advisorGabela, R.V.
dc.contributor.advisorNzima, D.R.
dc.contributor.authorMagwaza, Lungile Thokozile
dc.date.accessioned2013-01-28T09:00:48Z
dc.date.available2013-01-28T09:00:48Z
dc.date.issued2007
dc.descriptionSubmitted in partial fulfillment of a Masters Degree in the Department of Educational Planning and Administration in the Faculty of Education at the University of Zululand, South Africa, 2007.en_US
dc.description.abstractA number of sources and articles have been published on the subject of Total Quality Management (TQM). The majority of them have not been specifically targeted at how educators view TQM and how it could be used to improve teaching and learning in schools. The purpose of this study was to detennine the views of educators on TQM in secondary schools. The study aimed at finding out how TQM principles could be used to achieve quality teaching and learning. The focus was on TQM as a universal management tool for quality improvement in education. A questionnaire was administered to a total of eighty-eight respondents comprising ten principals, ten deputy principals, twenty heads of departments and forty-eight educators selected from ten secondary schools in the selected circuit. The data was analysed in percentages and recorded in tables. The results were also illustrated by means of the graphs to make interpretations easier.en_US
dc.identifier.urihttps://hdl.handle.net/10530/1133
dc.language.isoenen_US
dc.publisherUniversity of Zululanden_US
dc.subjectTotal Quality Managementen_US
dc.subjectTotal Quality Management -- educationen_US
dc.subjectT.Q.M.en_US
dc.titleEducators' views on total quality management in secondary schools in Eshowe circuiten_US
dc.typeThesisen_US
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