Browsing by Author "Thusi, Xolani"

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    An investigation of staff performance management systems and productivity in the Department of Home Affairs: case of Richards’s Bay office
    (University of Zululand, 2020) Thusi, Xolani
    The provision of services in the Department of Home Affairs (DHA) has received negative publicity from the media and individual community members who have accessed the services provided by the institution. The staff in the DHA have been criticized for their low productivity and deemed unprofessional by local communities being serviced. The developments of a White Paper acknowledge these challenges with regards to staff productivity and performance by highlighting that the Department currently operates with low qualified staff who are also demoralised by undertaking routine low level work. This study investigates the staff performance and productivity in the Department of Home Affairs, Richards’s Bay in order to identify the challenges that have led to poor performance, taking into account the performance management system (PMS) implemented as a tool to address it. It adopts a qualitative research methodology, through structured interviews, with employees of the DHA as primary participants and clients as secondary participants. The study analysed the importance of the PMS as it is the mechanism used in the public sector to ensure efficient productivity of employees. It revealed major challenges with the implementation of a PMS, notably insufficient employees’ knowledge due to poor performance planning and training. This has had a major impact on staff performance and productivity. The study also revealed that the employees were demoralised due to an ineffective performance appraisal process. The relationship between employer and employees was found to be broken due to poor communication and the centralisation of services was found to have created a challenge with regards to provision of effective and efficient service delivery. The poor performance planning and less training, ineffective performance appraisal, poor communication and centralisation of services is one of the challenges that contributed more to ineffective staff performance and productivity.
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    LEVERAGING MIGRATION FOR AFRICAN DEVELOPMENT: CHALLENGES AND PROSPECTS
    (Universitas PGRI Madiun, 2022-09) Mlambo, Victor. H; Thusi, Xolani; Mtshali, Luyanda; Makhathini, Mandisa; Dlamini, Nompumelelo
    This paper examines whether Africa can leverage migration for its economic development. Migration and the resulting remittances lead to increased incomes and poverty reduction, improved health and educational outcomes, and promote economic development. The paper employed a qualitative research approach where a review of the literature was undertaken. The functionalist theory was employed to examine migratory patterns and their association with development. The paper revealed that Africa has ample opportunities to leverage migration for development. However, for this to happen, there is a need to consolidate remittance channels, improve migration management frameworks and support the integration of migrants, Additionally, governments in Africa need to change the way they perceive migration, rather than observing migration as a threat, there is need to observe migration as a process which has the potential to contribute to the development of the continent.
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    The Challenges of Youth Entrepreneurship from a Local Government Perspective in South Africa
    (Research Synergy Foundation, 2022-11) Ndebele, Nduduzo. C; Ndlovu, Sbonelo. G; Mlambo, Victor. H; Thusi, Xolani
    This paper examines the challenges of youth entrepreneurship and aims to understand whether the local government sector in South Africa can act as a catalyst in consolidating youth entrepreneurship. The local government sector is essential in South Africa as it is mandated to grow and improve local infrastructure and community services and contribute towards economic development. Opening opportunities for young people in the entrepreneurship domain can help reduce unemployment. Through funding and training opportunities, the local government sector, a branch of government closer to the people, can play a significant role in fostering youth entrepreneurship. A qualitative research approach was employed where a literature review was untaken. Findings revealed that an increasing youth unemployment rate faced South Africa, negatively affecting the need for inclusive development. The paper found that local government can contribute towards reducing youth unemployment by implementing programs encouraging and capacitating youth entrepreneurship and prioritizing entrepreneurship education. However, it was also revealed that the local government sector is confronted with several challenges, such as corruption, wasteful expenditure, and a lack of skilled personnel. Unless these issues are addressed, it will be impossible for the sector to consolidate policies that support and encourage youth entrepreneurship.