Evaluating the effectiveness of the provision of low-cost housing within the KwaDukuza Municipality a case study of Ntshawini and Ethethe area

Abstract
The study focused on evaluating the effectiveness of the provision of low-cost housing within the KwaDukuza Municipality (KwaZulu-Natal Province), using Ntshawini and eThethe as areas of study. The main aim of the study was to identify and evaluate the effectiveness of the processes and procedures utilised in the provision of low-cost housing, as well as understand the perception of the general public regarding the provision of low-cost housing. The departure of the study was mainly centred on the increasing number of concerns and violent protests taking place in the various parts of South Africa emphasising the inadequacy or rather lack of proper delivery of government housing to its beneficiaries encompassed with the right to housing found in section 26 of the South African constitution. Thereafter, the researcher took cognisance of the increasing number of protests and petitions which demanded low-cost housing within the KwaDukuza Municipal jurisdiction and opted to conduct an original research highlighting the processes and procedures involved, the role of local government (the Municipality itself) in the provision of low-cost houses, the barriers affecting the distribution of human settlements/ low-cost housing as well as the ill effects imposed on the community members due to the lack of the provision of adequate low-cost houses/human settlements. The researcher then proceeded with the investigation using a qualitative method for the analysis upon which conclusions were drawn to sample 50 participants inclusive of Municipal officials, ward councillors and the general public from two identified areas (Entshawini and eThethe) of interest which were areas that have been reported numerous times of having housing related protests. The main findings convey the public being highly unsatisfied and antagonised by the KwaDukuza Municipality for the lack of and untimely delivery, lack of involvement, lack of communication and an incomprehensible housing allocations policy for the already built houses. The findings also show the efforts made by the Municipality in ascertaining the efficient and effective delivery of these houses while addressing the challenges, barriers and difficulties that come with the provision of housing. The study articulated the perceptions of the public as well as the information regarding the processes and procedures involved obtained from the Municipality to draw unbiased conclusions with amicable and viable recommendations.
Description
A dissertation submitted in fulfilment of the requirement for the Degree of Master of Commerce in the Department of Public Administration, Faculty of Commerce, Administration and Law, at the University of Zululand, 2020
Keywords
low-cost housing, human settlements
Citation