Perspectives of the Ndumo community on the provision of social services by theIinkululeko development project at the Jozini local Municipality, South Africa

Abstract
The study focused on the perspectives of rural community members on the provision of social services by the Inkululeko Development Project in the Jozini Local Municipality. The aim was to determine whether the Inkululeko Development Project has provided social services leading to community development initiatives to develop and empower individuals. It also examined the extent to which local communities participate or do not participate in the implementation of the multi-sectoral Inkululeko Development Project. The results showed that the implementation of the Inkululeko Development Project did not achieve the intended result. As a result, the community raised concerns on various issues. Firstly, the community said the infrastructure for the 500-ha agricultural project was built at a cost of nearly R33 million, but everything fell apart as the project never saw the light of day. The state-of the-art school was also constructed in the hope of attracting local learners, but unfortunately this has not happened as learners are excluded by high financial costs. The proposed commercial centre did not become operational due to conflict with the Mathenjwa clan demanding a 49% ownership of the structure. Many developments associated with this project were hampered, such as the petrol filing station. What has frustrated the community members was that the existing supermarket in the area is relatively expensive as there is no competition, although most community members are unemployed. The library is reported to exist there, but problems include the water supply and electricity, resulting in weeks-long closures. Finally, the construction of the rental building is one of the successful projects because there are tenants, but the rent is monitored by the Jozini Local Municipality. On the other hand, the officials associated with the project are aware of the problems and cite poor coordination between the departments as the reason for the project’s failure. The lack of participation of the community is also stated as a limitation. In view of the foregoing, promoting effective service delivery in Ndumo through the Inkululeko Development Project is recommended
Description
A dissertation submitted in fulfilment of the requirement for the Degree of Master of Arts in the Department of Social Work, Faculty of Humanities and Social Sciences, at the University of Zululand, 2022.
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