Educators' views on total quality management in secondary schools in Eshowe circuit
No Thumbnail Available
Date
2007
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of Zululand
Abstract
A number of sources and articles have been published on the subject of Total Quality
Management (TQM). The majority of them have not been specifically targeted at how
educators view TQM and how it could be used to improve teaching and learning in
schools.
The purpose of this study was to detennine the views of educators on TQM in secondary
schools. The study aimed at finding out how TQM principles could be used to achieve
quality teaching and learning. The focus was on TQM as a universal management tool for
quality improvement in education.
A questionnaire was administered to a total of eighty-eight respondents comprising ten
principals, ten deputy principals, twenty heads of departments and forty-eight educators
selected from ten secondary schools in the selected circuit. The data was analysed in
percentages and recorded in tables. The results were also illustrated by means of the
graphs to make interpretations easier.
Description
Submitted in partial fulfillment of a Masters Degree in the Department of Educational Planning and Administration in the Faculty of Education at the University of Zululand, South Africa, 2007.
Keywords
Total Quality Management, Total Quality Management -- education, T.Q.M.