The effectiveness of student support programmes at a tertiary institution: a case study of Walter Sisulu University
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Date
2011
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Abstract
This study examined the effectiveness of student support programmes at a
tertiary institution. The aims of the study were:
To determine the students’ perceptions about the existing support
programmes.
To determine the students’ satisfactions about the existing support
programmes.
In accordance with these aims, an investigation of students’ perceptions of
different student support programmes was undertaken. The participants were
198 full-time, trained undergraduates assisting in providing/rendering/offering
the various student support programmes at different sites/campuses of Walter
Sisulu University. Using purposive sampling to select the research respondents,
data was collected. A quantitative data analysis was used in order to draw
conclusions about the effectiveness and satisfaction of respondents with the
existing student support programmes offered at Walter Sisulu University.
Research results indicated that:
The objectives of the support programmes are clearly stated and that it is
possible to achieve set objectives.
The support programmes contribute to the holistic development of the
students.
The majority of the respondents were satisfied with the effectiveness of
the support programmes.
On the basis of the findings, recommendations for enhancing or contributing to
the holistic student support and development were put forward.
Description
Submitted in partial fulfillment of the requirements for the degree Master of Education in the Department of Educational Psychology and Special Education, Faculty of Education, at the University of Zululand, South Africa, 2011.
Keywords
Student support programmes -- higher institution: